Privacy Policy

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Mucerino Law, PLLC ("we," "us," or "our") values your trust and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website (https://flinjury.us), submit an inquiry, or communicate with us through any digital, social, or advertising platform. By accessing or using our services, you agree to this Privacy Policy. 

1. Information We Collect We collect personal information in the following ways: 

Direct Collection (submitted by you): 

• Through our website contact form 
• Via phone calls to our office 

Types of information collected: 

• Full name 
• Email address 
• Phone number (mobile and/or landline) 
• Mailing address 
• City and state of residence 
• Case-related information (e.g., injury details, exposure, medical issues) 

Technical Information: 

• IP address and general geolocation data 
• Device type, browser, and operating system 
• Referral pages, site navigation patterns, and timestamps 

2. How We Use Your Information We use your personal information to: 

• Determine eligibility for legal services 
• Facilitate communications between you and our staff or attorneys 
• Send follow-ups via phone, text, or email 
• Improve site functionality and user experience 
• Meet legal and regulatory requirements 

We do not use your personal information for unrelated marketing purposes, and we do not sell or trade your data. 

3. TCPA Compliance & Consent to Contact By submitting your information, you expressly agree that Mucerino Law, PLLC may contact you using: 

• Phone calls (live or recorded) 
• SMS/text messages 
• Email communications 
• Auto-dialing systems or prerecorded messages 

This consent applies even if your phone number appears on any federal or state Do Not Call list. You understand that: 

• Your consent is not required to obtain legal services 
• Message and data rates may apply 
• You may revoke consent by replying “STOP” to any SMS, unsubscribing from emails, or calling (561) 960-9870 

4. How We Share Your Information We share your information only as needed to: 

• Evaluate and process your case 
• Communicate with internal staff and legal professionals 
• Partner with licensed co-counsel, only with your consent 
• Work with contracted third-party vendors for secure data hosting and SMS/email services 
• Comply with legal or regulatory requests 

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes. 

5. Data Security Measures We maintain industry-standard security to protect your data: 

• SSL encryption for all form submissions 
• Firewall and limited access security systems 
• Role-based access for staff 
• Confidentiality agreements with all third-party service providers 

While we take serious precautions, no digital system can guarantee 100% protection. 

6. Your Rights You have the right to: 

• Access your personal data held by us 
• Correct any inaccuracies 
• Request deletion of your information when no longer needed 
• Withdraw consent to contact 

Submit requests to general@flinjury.us. We will acknowledge your request within 10 business days and respond within 45 days. 

7. Data Retention We retain personal information only as long as necessary: 

• Inquiry records: 5 years from last contact 
• Legal case records: per Florida Bar guidelines 
• Opt-out data: stored indefinitely to prevent unwanted communication 

8. Third-Party Platforms and Tools Our website may use cookies and integrated services like: 

• Google Analytics 
• Facebook tracking pixels 
• Linked third-party platforms (e.g., social media, maps) 

These services may collect anonymous usage data to help us improve performance. We are not responsible for the privacy practices of third-party websites. 

9. Policy Updates This Privacy Policy may be updated to reflect operational, legal, or regulatory changes. Updated versions will be posted with a new effective date. We encourage periodic review of this page. 

10. Contact Information For any questions regarding your personal information, this Privacy Policy, or to make a request, contact:

Mucerino Law, PLLC 

238 Northeast 1st Avenue, 

Suite A 

Delray Beach, FL 33444 

Email: general@flinjury.us 

Phone: (561) 960-9870 

By using our website, calling our office, or submitting a form, you acknowledge that you have read and agree to this Privacy Policy and consent to communication as described above.